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Surrey, BC – Warehouse Supervisor


We are seeking a Warehouse Supervisor for our distribution center in Surrey, BC.  The Warehouse Supervisor supervises the day-to-day operations of the warehouse to ensure the business runs smoothly and first-class service is provided to customers.

Essential Responsibilities


      • Responsible for daily operations of the warehouse.
      • Conduct physical inventories and cycle counts for the purpose of verifying stock and identifying losses, keep and maintain accurate records of all the inventory and stock in the warehouse.
      • Help to load customers’ trucks/trailers.
      • Coordinate and receive all inbound shipments, authenticate the goods, maintain notes of any discrepancies and take appropriate action to resolve.
      • Review all customer orders as they are released to the warehouse, confirm that inventory levels are appropriate to complete the order.
      • Ensure the proper handling and storage of goods and supplies.
      • Ensure the safety of all warehouse staff and customers in the warehouse by maintaining an Occupational Safety and Health Administration and Worksafe BC standards; hold safety meetings and perform monthly warehouse safety inspections; and ensure all safety requirements are being observed and followed.
      • Label and tag warehouse items to ensure accuracy of inventory.
      • Ensure trucks are unloaded as quickly and efficiently as possible.
      • Review all purchase order acknowledgements; verify costs, products and quantities for special orders.
      • Work closely with customer service, customers and warehouse staff to ensure all customer orders are ready and accurately staged to meet the customer’s requirements.
      • Maintain a clean and organized warehouse at all times; ensure trash is picked up and dumped, floors are swept clean and bathrooms and break areas are clean and tidy.
      • Develop and implement systems and procedures to continuously improve internal procedures and processes.
      • Provide customer sales quotes and orders.
      • Other tasks as assigned.



      • High school diploma or GED equivalent from a certified college
      • At least 2 years of experience in a warehouse supervisory role
      • Experience in a garage door or building materials warehousing facility


      Knowledge, Experience and Skills Required

      • Ability to lift 50 pounds and up to 75 pounds with assistance.
      • Knowledge of customer service principles and practices
      • Knowledge of warehouse coordination, work flow and staff supervision
      • Ability to efficiently network and coordinate with customers and suppliers
      • Ability to time manage effectively to meet targets and deadlines
      • Proficient in operating a PC and create, maintain and effectively work with spreadsheets and other office programs.
      • Strong oral and written communication skills
      • Knowledge of the functionality of warehouse tools and equipment such as forklifts, etc.
      • Ability to efficiently lead, delegate and motivate others
      • Strong interpersonal and negotiation skills



      We offer a competitive wage and company-paid medical, dental, vision, company-paid life insurance, company-paid long-term disability insurance, a company-paid employee assistance program; 10 paid holidays; company paid vacation and a RRSP with company match.


      Northwest Door LTD is an Equal Opportunity Employer with a diverse employment environment.


      All offers of employment will be contingent on successfully passing a criminal background check.